Guesthouse Booking Policy

Policies

Booking Terms

We will need a deposit of the first nights stay to confirm your reservation.

On arrival if you wish to pay for the rest of your stay by cash we can offer you 2.5% discount.

Pre-Authorisation is required upon check in.

If you enter incorrect details on the booking page your booking will be invalid, Please read carefully our Cancellation and no Show Policies.

Cancellation Policy

Cancelling your reservations after less than 48 hours prior to arrival, or failing to show, will result in no refund. Cancellation Policy for Groups of 7 or more please see bellow:

No Show Policy

Failing to call or show before check out time after the first night of a reservation will result in charge equal to the first night’s stay per room to your credit card and cancellation of the remainder of your reservation.

Early Arrivals and Departure Times

Check in time is 1pm, If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. If you choose not to reserve, we will be glad to store your bags for you Check out time is 11 am the date of departure.

Group Bookings (over 7 rooms)

For group bookings information please call Reservations: + 44 (0) 208 4504422, Group cancellation policy: 7 days prior to arrival.

Online Booking Terms and conditions

Only the reservation as entered into and confirmed by our system will be honoured. Any written or printed confirmation that has been altered may be rejected by the hotel. Please note that bookings made on our website are non-commissionable.

Online Payment

Upon clicking the ‘Agree’ button, your browser will be forwarded to our partner Protx’s webserver in order for you to enter your payment details securely. Protx are the UK’s largest payment service provider and use the best security measures available to secure their system. This ensures our customers have complete confidence when shopping with us, reassuring them that their payment details are being processed using the safest possible system available.

Conditions

To guarantee your reservation, we will need a deposit for the first nights stay.

Pre-Authorisation is required upon check in.

If you enter incorrect details on the booking page your booking will be invalid, Please read carefully our Cancellation and no Show Policies.

Accessibility information

Number Of Floors:2